If you’re managing Microsoft Configuration Manager (ConfigMgr/SCCM) and encounter the error CSendFileAction::SendContent failed; 0x80041001
in the PkgXferMgr.log
file, you’re dealing with a failure in content distribution. This error, tied to the WMI (Windows Management Instrumentation) WBEM_E_FAILED
generic error, can disrupt your distribution workflows. This article provides an in-depth guide to diagnose and resolve this issue effectively.
Understanding the Error Code 0x80041001
The hexadecimal error code 0x80041001
refers to a general WMI failure. It typically appears when ConfigMgr cannot distribute content to a Distribution Point (DP) due to WMI-related issues, misconfigurations, or network constraints.
Common Causes of the Error
Before diving into troubleshooting, it’s essential to understand what might trigger this error:
- WMI Corruption or Misconfiguration
WMI plays a critical role in ConfigMgr processes. Corruption in the repository or connectivity issues can result in failures. - Insufficient Disk Space on the Distribution Point
If the DP lacks sufficient storage, ConfigMgr cannot upload packages. - Network Connectivity Issues
Packet drops or network interruptions between the site server and the DP can cause transfer failures. - Permissions Issues
Incorrect NTFS or share permissions on the DP can block the ConfigMgr process. - Corrupted or Incomplete Package
If the content package is not properly created or has missing files, the distribution will fail.
Step-by-Step Guide to Resolve the Issue
1. Verify Distribution Point Configuration
Start by ensuring that your DP is set up correctly:
- Go to the ConfigMgr console, navigate to Administration > Distribution Points, and confirm the affected DP is active.
- Verify network connectivity by pinging the DP from the site server.
2. Check the Package Properties
Validate that the content is complete and associated with the correct DP:
- Open the ConfigMgr console, navigate to Software Library > Application Management > Packages, and review the properties of the failing package.
- Check if the package is properly distributed to the DP under the Content Status tab.
3. Analyze ConfigMgr Logs
ConfigMgr logs are critical for pinpointing issues. In addition to PkgXferMgr.log
, review:
DistMgr.log
: Monitors the distribution manager process.DataTransferService.log
: Logs file transfer activities.smspkgx$
logs: Ensure the package exists in the DP content library.
Use the CMTrace tool to open and analyze these logs.
4. Repair WMI on the Distribution Point
Since the error is related to WMI, check its health:
Test WMI connectivity from the site server to the DP using PowerShell:
Get-WmiObject -Namespace "root\cimv2" -Class Win32_OperatingSystem -ComputerName <DPName>
Open a command prompt on the DP and run:
winmgmt /verifyrepository
If the repository is inconsistent, repair it with:
winmgmt /salvagerepository
5. Redistribute the Content
If the package is corrupted or incomplete:
- Remove the content from the DP:
In ConfigMgr, right-click the package, choose Remove from the DP. - Re-distribute the package:
Right-click the package and select Redistribute to the DP.
Monitor the PkgXferMgr.log
file to confirm the process.
6. Check Permissions
Ensure the ConfigMgr site server computer account has the necessary permissions:
- Verify NTFS permissions on the DP’s
smspkgx$
folder. The site server should have Full Control. - Check share permissions to confirm access.
7. Restart ConfigMgr Services
Restarting services can often resolve temporary glitches:
- On both the site server and the DP, restart the following services:
- SMS Executive Service
- SMS Agent Host
8. Repair the Distribution Point Role
If the issue persists, consider reinstalling the DP role:
- In the ConfigMgr console, navigate to Administration > Site Configuration > Servers and Site System Roles.
- Select the affected DP, remove the DP role, and reinstall it.
Best Practices to Prevent 0x80041001
Errors
- Regularly monitor ConfigMgr logs for early detection of issues.
- Keep your DPs updated and ensure sufficient disk space.
- Perform periodic health checks on WMI across all site systems.
- Implement robust network monitoring to avoid connectivity problems.
Final Thoughts
The error CSendFileAction::SendContent failed; 0x80041001
can be resolved with systematic troubleshooting. By following the steps outlined above, you can identify and fix the root cause, ensuring smooth content distribution in your ConfigMgr environment. For persistent issues, consider escalating to Microsoft Support with the relevant logs and error details.
By implementing best practices and proactive monitoring, you can minimize disruptions and maintain a healthy ConfigMgr infrastructure.